IT Team Lead
Mar 2011-Feb 2012
SELECTIVE INSURANCE
Oversaw a team of onsite and offshore developers to deliver large commercial lines projects. Designed and delivered internally developed and vended solutions and provided support for the development, test, and production environments, including release rotation, incident management, application administration, and server setup. Participated in continuity tests, and trained additional staff members.
Application Specialist
Mar 2009-Feb 2011
SELECTIVE INSURANCE
Independently analyzed complex system issues and application errors, trained team members on solutions and troubleshooting methodology. Developed architecture diagrams, process flows, and test plans. Coordinated production incidents and infrastructure changes, performed regular application administration and change deployments, and setup and supported vendor software.
Application Developer
Jul 2003-Feb 2009
SELECTIVE INSURANCE
In the roles of Associate Developer, Application Developer and Senior Application Developer designed, developed, and implementing complex internal and vended projects.
Web Designer
Feb 2000-Jul 2003
Employers in Belgium, Bulgaria and US
Designed and developed various Web Sites.